Privacy Policy

We respect your privacy

We are committed to ensuring the privacy of everyone we deal with, and to providing you with the highest levels of customer service. Equestrian Publishing Pty Ltd's privacy policy is governed by the Company's commitment to the protection of customer confidentiality.

Personal Information

We collect personal information when we provide our services to you. This is collected in a number of ways including:

Directly from you when you enter your personal details on our websites to join, subscribe or update your details.
From publicly available sources of information, including third parties from whom we may acquire lists.
We will tell you why we are collecting information when we collect it and how we plan to use it or these things will be obvious when we collect the information.

Use of Information

We usually collect information from you to:

Identify you and to assist you to obtain the Company's products and services you require.
Administer and manage these services.
Conduct research and develop and improve our products and services.
Gain an understanding of your needs in order to provide you with better and more personalized products and services tailored to your requirements.
Promote and market to you other products, which may be of interest to you.

Security

We take all reasonable steps to ensure that your personal information is stored securely. Transmissions sent to or from our websites are routinely monitored for quality control and systems administration. Unfortunately no data transmission over the Internet can be guaranteed to be totally secure, however we strive to protect your personal information to the maximum extent possible. We use a variety of physical and electronic methods including restricting access to offices, databases and firewalls to keep personal information secure from misuse, loss or unauthorized use.

Credit card information is among the most important information we collect. Equestrian Publishing operates secure servers, to minimize the risk of unauthorized use of this type of information.

Access to Personal Information

You have the right to access most personal information we hold about you and if we deny access in certain circumstances we will tell you why. If you would like to do so please let us know by sending an email to the Contact Us page.

Public Information

Information posted on bulletin boards or communicated within a chat room becomes public information. We cannot guarantee the security of this type of disclosed information.

Cookies

A "cookie" is a small data file that a web site may write to your hard drive when you visit them. A cookie file can contain information, such as user ID that the web site uses to track the pages you have visited. The only personal information a cookie can contain is information you personally supply. A cookie cannot read data off your hard drive or read cookie files created by other web sites.

You can control the use of this by setting your browser to notify you when you receive a cookie, giving you the opportunity to accept or reject it.

Further information

Please either:

Contact our office, if you have any questions in relation to privacy:
PO Box 551
Dee Why NSW 2099

Use the Contact Us page to send your questions and comments via email.

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